
Brinker International
Brinker International Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brinker International has 1.8 star rating based on 50 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Brinker International to a friend or colleague.
- Rating Distribution
Pros: Have a good reputation, Did offer me a full refund, Hopefully offer solution.
Cons: No one to speak to, Awful customer service, Complained about how the restaurant was being run.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Brinker International has 1.8 star rating based on 50 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Brinker International to a friend or colleague.
- Rating Distribution
Pros: Have a good reputation, Did offer me a full refund, Hopefully offer solution.
Cons: No one to speak to, Awful customer service, Complained about how the restaurant was being run.Recent recommendations regarding this business are as follows: "Maybe dont call . *** sucks.", "Save and spend your money elsewhere", "don't be an interracial couple", "Please don’t go there until they remove the peanut butter pie.", "Avoid Taylor".
Most users ask Brinker International for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Media from reviews


























This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerW2s they didnt help Me
I tried calling and no one answered. All I needed was my W2s emailed to me, but no one helped me.
Before, I tried but the lady was rude and said I'd get it in the mail. However, I moved; she didn't let me explain myself, so I wanted to see if I could get it emailed.
I just need them emailed to me urgently. I'm tired of being nice about it; I just need it emailed, and someone who would actually care.
Preferred solution: I was an employee at the chilis i worked at and i just need someone to *** help .
User's recommendation: Maybe dont call . *** sucks.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReally Disappointed in Chili’s
Chili's used to be a favorite. The company has degraded their menu over the last decade to the point that it's no longer the same restaurant.
The food quality is poor. $15 for lettuce, a slab of pico de gallo, and what seems like frozen chicken strips is a complete joke. My spouse's chicken tenders were disgusting, just like fast food frozen chicken. The Tex Mex is almost entirely removed from their menu.
The only consistent item is the chips/salsa/queso dip. Abysmal.
- Decent chips and salsa
- Awful food quality
Preferred solution: Bring back the original Chili’s quality.
User's recommendation: Save and spend your money elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAllenlasch165@***.com
I received my last paycheck, but I couldn't cash it because I was in jail. When I got out, I tried to cash it, but they said the check was too old from the time I received it to the time I tried to cash it.
They told me that I needed to get a hold of you guys and get a new check sent to me.
My last paycheck was never cashed. I need my last paycheck sent to me or direct deposited.
Preferred solution: I would like to get my last paycheck sent to me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Complaint
My daughters, myself and my 17 year old daghters boyfriend went to your Trussville, Al location on Saturday afternoon. We had a horrible experience.
Worst ive ever had. First of all there was two ladies around my age the mother. Unsure if it was a racial thing, but my daughters boyfriend is biracial. They kept staring and making comments.
To the point of screaming at us across the reasturant. The manager appologized and i asked to be moved. Then the women came around to leave and stood at wakked by continuing to say racial comments. The manager tokd them they were going to call the police.
All was well, we teied to compose ourselves to eat. But then waited almost an hour for our food. That was cold, and some food even forgotten that we had to remind the waitress. The manager even came around at some point and said you still dont have your food??
The waitress never refilled our drinks once.
Im not the type to complain...i figured with what we gad experienced thr manager wouod have came by and said im giving you guys some type of discount. Nothing was done.
I am suffering from workplace harassment and bullying
A coworker MADISON TARMASIEWICZ, who used to work in the kitchen and is now a food runner now touches me without my consent, talks about my life outside of work, makes racist comments about immigrants, comes into the kitchen just to bother me and prepare food, when I'm done cleaning she comes, makes everything dirty and leaves.
When he is not on work schedule, he comes back to the restaurant because his sister also works at Chilis and he starts making uncomfortable comments to me, calling me mommy, he makes obscene comments to me, I suffer from anxiety and this problem is killing me
I tried all day to reach someone. Their system is set up to keep people from reaching a person in customer service relations
Have a direct customer service number and email address to allow customers to quickly contact the corporate office to file a complaint
Kingsville tx
Approximately nine months ago, I got into a situation with a couple managers at Chilis bar and Grill in Kingsville Texas. I spoke to corporate offer office.
I believe his name is Steven or Richard. Im not too sure of the name. Its been a while, but he had told me that I wasnt banned from Kingsville location. He only told me to take a break I took at the time.
I took a three month break and finally went back to Chilis and a manager told me that I was banned from Chilis again for the same reason now nine months later I think I am eligible to go back to Chilis first of all I didnt do nothing wrong. I simply made a complaint on the Computer System.
Yall have on the tables and thats all I did so I would like to talk to Steven or Richard whatever his name was I would like to talk to him again. My number is 361-445-****.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Food was not good, tortilla chips that comes with the tortilla soup were burnt
Make sure the tortilla chips are not burned, and the chips looks like they were the crumbs from I don't know where are they cooked fresh if so these weren't. This was the first time that my soup and the chips were awful. I won't be eating there for a long time now.
Tip issues at restaurant and now your stupid website and phone numbers that you cannot get thri to customer service
I need a customer serive agent to call me about a Chilis restaurant Tip issue, I will let BBB know about this issue
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I signed up a $50 gift card I got the card but where are the bonus cards with my offer?
Never received my reward gift cards my email is bronx1942@***.com
My address is
5705 Heron L n unit 803
Naples Fl 34110
Or my other address is
51 First st
Malden ma 02148
EDWARD CARDILLO
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Racial complaint
The server at Chili's in Camden, SC, called my girlfriend a racial slur. We had lunch around 3:40 pm on the 6th of December, 2024.
I'm white and she is black. Is this your culture? I have lived here for 3 years. This was the first and the last time.
Someone needs to fix this!! So sad, Camden Chili's.
User's recommendation: don't be an interracial couple
Everybody's stealing from the kitchen and all the waitresses are on drugs I can't even figure out how to get my paycheck
I'll work for Chili's since November 25th from 4:00 p.m. to closing today is December 6th I received a check and I never got it in my account I had the wrong routing number I notify my manager and nobody has contact me.
Discuss the peanut butter pie
My family-friends and people on different food allergy groups are very disappointed in your company adding peanut butter pie.
Your restaurant-Chillis used to be one of our safe places to go out for a good meal.
My Grandson has a life threatening allergy to peanuts-as MANY people do.
Please take this off your menu-so that my family and I as well as many others can go back to to your restaurant!!
User's recommendation: Please don’t go there until they remove the peanut butter pie.
Change address
All I was trying to do is change my address cause I moved and I was on hold for hours. I quit working there and I got to change my address for my W-2.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Account Closed
Dnedvbe.
Hello, I am currently an employee at Chili's in Texas. My employee number is 238**** and I have not received a payment because my bank account, which was linked to my direct deposit, was closed.
I would like to know if it is possible to resend the check to my current direct deposit account or mail it to my address. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Bad experience
I had a very bad experience with the chili's restaurant and I'm not getting any response from your website or telephone number
- Management was unresponsive
Preferred solution: Price reduction
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